Stage 1 · Brief
Product, margin, volumes and must-haves.
Four services for companies trading with Latin America, scoped in writing.
We start from your product and margin, not from a directory. Candidates are contacted, asked the awkward questions about volumes, payment terms and existing lines, and checked where we can — so you get three qualified options with notes rather than twenty names.
Product, margin, volumes and must-haves.
Candidates identified and approached.
Terms, references and real capacity.
Three or four, with honest notes.
What you will and will not agree to.
Handled in their language.
Written down in both languages.
Nothing assumed, everything recorded.
Deals stall over ambiguity far more often than over price. Handling correspondence and calls in the counterparty's language keeps terms, quantities and responsibilities precise, and means a silence can be chased properly rather than interpreted as rejection.
A container held at destination for a missing certificate costs more than the certificate ever would. We build the document checklist for the specific product and country, chase each piece before departure, and work alongside your licensed customs broker and freight forwarder rather than pretending to be either.
What this product and country require.
Chased before departure, not after.
By your customs broker.
Kept for your compliance file.
Regular contact, not only when there is a problem.
Chased and forecast.
Handled quickly, in their language.
Is this market earning its keep.
First orders are the easy part. What decides whether a market is worth anything is the second year: reorders chased, price changes explained before they cause offence, and complaints handled in the right language fast enough to keep the relationship intact.
A free first call, and an honest view on whether it is worth the freight.