Our services, in detail

Four services for companies trading with Latin America, scoped in writing.

Program 01 · Three real ones

Distributor & supplier search

We start from your product and margin, not from a directory. Candidates are contacted, asked the awkward questions about volumes, payment terms and existing lines, and checked where we can — so you get three qualified options with notes rather than twenty names.

  • Per market
  • Exporters and importers
  • Quoted in writing
  • Product and pricing

Start this program

Stage 1 · Brief

Product, margin, volumes and must-haves.

Stage 2 · Research

Candidates identified and approached.

Stage 3 · Qualification

Terms, references and real capacity.

Stage 4 · Shortlist

Three or four, with honest notes.

Stage 1 · Position

What you will and will not agree to.

Stage 2 · Correspondence

Handled in their language.

Stage 3 · Terms

Written down in both languages.

Stage 4 · Confirmation

Nothing assumed, everything recorded.

Program 02 · In the right language

Negotiation in Spanish & Portuguese

Deals stall over ambiguity far more often than over price. Handling correspondence and calls in the counterparty's language keeps terms, quantities and responsibilities precise, and means a silence can be chased properly rather than interpreted as rejection.

  • Ongoing
  • Exporters and importers
  • Quoted in writing
  • Authority to speak

Start this program

Program 03 · Collected before the ship sails

Export documentation coordination

A container held at destination for a missing certificate costs more than the certificate ever would. We build the document checklist for the specific product and country, chase each piece before departure, and work alongside your licensed customs broker and freight forwarder rather than pretending to be either.

  • Per shipment
  • Exporters
  • Quoted in writing
  • Product details

Start this program

Stage 1 · Checklist

What this product and country require.

Stage 2 · Collection

Chased before departure, not after.

Stage 3 · Licensed filing

By your customs broker.

Stage 4 · Records

Kept for your compliance file.

Stage 1 · Cadence

Regular contact, not only when there is a problem.

Stage 2 · Reorders

Chased and forecast.

Stage 3 · Issues

Handled quickly, in their language.

Stage 4 · Review

Is this market earning its keep.

Program 04 · After the first order

Ongoing market support

First orders are the easy part. What decides whether a market is worth anything is the second year: reorders chased, price changes explained before they cause offence, and complaints handled in the right language fast enough to keep the relationship intact.

  • Monthly
  • Established relationships
  • Quoted in writing
  • Regular contact

Start this program

Looking at a Latin American market?

A free first call, and an honest view on whether it is worth the freight.